How are we doing?

Fairhaven values your comments and suggestions for improving our service so please tell us what you think.

Feedback & Complaints

Fill the form below to share your compliment, complaint or suggestion.

We value your comments and suggestions for improving our service so please fill in the form above, or download the PDF version to print and give to your Support Worker, Fairhaven staff member, Manager, or post to:

Attn: Human Resources Manager
Fairhaven
209 Brisbane Water Drive
Point Clare NSW 2250

The CEO or Board Members

If you would like to make a complaint about the CEO or Board Members please fill the form below:

Attn: Human Resources Manager
Fairhaven
209 Brisbane Water Drive
Point Clare NSW 2250

Unsure who else to talk to?

For further advice or information you can contact the following organisations:

If you are unhappy with your service provider:

NDIS Quality and Safeguards Commission

https://www.ndiscommission.gov.au/about/making-complaint

Phone: 1800 035 544

If you are unhappy with a product or service you have received:

NSW Fair Trading
Phone: 13 32 20
TTY: 1300 723 404
Post: PO Box 1019, Gosford NSW 2250
Website: www.fairtrading.nsw.gov.au

I have Confidence

I have Connection

I have Choice

ACKNOWLEDGEMENT OF COUNTRY

We wish to acknowledge the Traditional Custodians of the land on which we work and live. We pay our respects to Elders, past, present and future, and recognise their continuing connection and contribution to this land and these waters.

Est. 1962. Proudly supporting the greater NSW Central Coast region including Gosford, Wyong and Lake Macquarie areas. Fairhaven Services Limited is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC). Deductible Gift Recipient (DGR) status with the Australian Tax Office.

ABN: 83 058 123 729.

INFO

Registered NDIS
Provider: 4-3LLM-764.

CFN: 15891.