Quality Circle Newsletter

Hello everyone and welcome to the July edition of the Quality Circle Newsletter.

The last few months have been challenging for all Australians both at work and at home. Here at Fairhaven we have navigated the challenges set by the Covid-19 pandemic and we are now cautiously coming out the other side, with most staff recommencing work back in their normal workplace from 22 June. Whilst many supported employees worked right through at CoPack, those who stayed away from work are now returning and the same goes for the supported employees who work in the Fairhaven Shopping Village. It’s also great to see the residents who live in Fairhaven homes now getting out and about more, as well as the participants that use our Community programs starting to re-engage.

It was certainly an interesting time for me to commence in early May as the new CEO of Fairhaven. If I never have to do another Zoom meeting in my life, that will be too soon! Having got to this point with getting back to business as usual, there are still a lot of challenges facing Fairhaven as we move forward. On top of what was already shaping up to be a difficult year financially, without doubt, Covid-19 also knocked our finances about. That said, the asset base of Fairhaven is strong. We just have to ensure we don’t continue to erode our assets to keep offering our services. With the support of our Board of Directors, I’m now working with the management team to review all of our operations and look where we can improve performance, keep up our quality service delivery, and work more efficiently.

Thank you to all of Fairhaven supported employees, residents, participants, families, volunteers, and staff for your cooperation and efforts in helping us to weather the storm through these very trying times. Your commitment to Fairhaven is very much appreciated.

If you have any ideas on how we can now build and run a better, stronger Fairhaven, I’d love to hear them.

Scott Holz

CEO – Fairhaven

Click here to read the July newsletter